
Love The Fit
Or We'll Swap Them.
Frequently Asked Questions
How long is shipping?
How long is shipping?
We offer free tracked shipping for all our New Zealand and Australian orders. Orders ship in 1–3 business days and arrive in 8–16 business days. Tracking can be accessed here
How do I know if I need them?
How do I know if I need them?
If your legs feel heavy, tired, or swollen after a long day on your feet or a long
flight, you're already experiencing the problem compression socks solve.
The venous system in your legs has to push blood upward against gravity, and over
hours of standing or sitting it starts losing the battle.
Compression socks
give your veins the external support they need to keep winning that fight. You
don't need a diagnosis to benefit from them.
Will they fit under my work shoes?
Will they fit under my work shoes?
Yes. Dr. Arch's compression socks are designed to sit under standard footwear including nursing clogs, closed-toe shoes, and sneakers. The seamless toe
design removes the bulk that makes most compression socks uncomfortable under shoes.
What is your return policy?
What is your return policy?
You have 30 days from delivery. If they're not right, we'll swap them, give you store credit, or refund you.
Refunds are for pairs in brand new condition (trying them on indoors is fine), requested within 30 days of delivery. You pay to post the pair back, so use a tracked service and keep the receipt. Pairs that aren't in brand new condition can't be refunded.
Faulty, damaged or wrong item? Email support@drarchs.com with photos and your order number and we'll send a replacement. No return, no postage.
Read our full refund policy.
Do you offer size exchanges?
Do you offer size exchanges?
Yes. Your first swap is free: donate the pair, send us a photo, and we'll send the new one. You post nothing back. For any swap after your first, you pay to post the pair back using a tracked service. Email support@drarchs.com with your order number to start. Full details in our refund policy.