
OUR PRODUCTS
Walk in comfort
or its free.
Frequently Asked Questions
How long is shipping?
How long is shipping?
We offer free tracked shipping for all our New Zealand and Australian orders. Please allow 7-16 business days for delivery depending on your shipping zone. Tracking can be accessed on the Track Order page.
Are the thongs lightweight?
Are the thongs lightweight?
Yes! Dr Arch's thongs are designed with lightweight comfort in mind. A single thong weighs approximately 0.31kg, so your feet won't feel weighed down after prolonged use.
Are they safe to wear when wet?
Are they safe to wear when wet?
Our thongs can be worn in wet conditions due to our gripped soles, however we advise you to take caution on slippery surfaces to avoid personal injury.
What is your return policy?
What is your return policy?
We offer returns at Dr Arch's, however you must meet the following criteria:
- Less than 30-Days since purchase.
- Be in new condition.
- Sent back as a complete pair.
Do you offer free size exchanges?
Do you offer free size exchanges?
Yes! If you find yourself needing another size, contact our support team here and state your order number. Our team will guide you on your free size exchange.